Frequently Asked Questions

The Basics

What is Greenlight?

Greenlight is a company on a mission to help parents raise financially-smart kids.

The Greenlight card and app were built with a suite of tools to help families manage daily finances and encourage kids to explore lessons in earning, spending, saving and giving. Greenlight app allows parents to choose the exact stores where their children can spend, manage chores and allowances, set parent-paid interest rates on savings and more. Kids track balances, watch their savings grow and learn to make real world trade-off decisions.

Is this a debit or credit card?

Greenlight is a debit card for kids, not a credit card. Parents load money onto the card from their own app. Since this is a debit card kids can’t spend what they don’t have.

How is Greenlight different from a traditional debit card?

Greenlight was designed with families in mind. It’s a debit card for kids that parents manage by app with flexible controls you won’t find at most banks. Think of it as three different accounts for your kids (spend, save, give), a chores management tool, a robust set of parental controls, a saving motivation machine and a real-time alert system for you to track transactions… all in one.

Some of our favorite features include:

  • Instant money transfers from parents to kids
  • Turn the card off from the app if needed
  • Receive alerts whenever the card is used
  • Store-level spend controls to manage kids’ budgets
  • Automated allowance payments
  • Chores management

More on all you can do with Greenlight on our details page.

What do I need to sign up?

  1. Your email address
  2. Your mobile phone number
  3. Your child's/children's name(s)
  4. Your legal first & last name
  5. Your mailing address
  6. Your date of birth
  7. Your social security number (SSN). For more information on why we ask for SSN, please click here.
  8. A valid debit card or bank account

How much does it cost?

Greenlight costs $4.99/month and includes debit cards for up to 5 kids along with all the tools you need to teach them financial responsibility! Your first month is free and you can cancel anytime. See our details page for more.

How long will it take for my card to arrive?

You should receive your Greenlight card within 5-10 business days. Expedited shipping is available for an additional cost.

Where is the card accepted?

Greenlight Card can be used everywhere Mastercard is accepted, online and in-store. There are a few exceptions in place since, after all, this is a card for kids. Visit our safety page for more. Greenlight also works internationally in 150+ other countries, no foreign transaction fees and no need to let us know when going abroad.

Is there a minimum age?

We support kids (and grown ups) of all ages. No minimum age here.

Is Greenlight secure?

Greenlight accounts are FDIC insured through our partner, Community Federal Savings Bank, who is compliant with the Payment Card Industry Data Security Standard. All communications between your phone and our servers use state-of-the-art SSL encryption. For more on security, visit our safety page.

Does Greenlight work with Apple Pay and Google Pay?

You can start using Apple Pay and Google Pay (formerly known as Android Pay) as soon as you add your Greenlight card to your Wallet. Remember to add your cards to any device that you want to use with Apple Pay or Google Pay.

Note: Apple restricts Apple Pay for children under 13 while Google restricts Google Pay for children under 16.

Looking for more?

Check out our Help Center or contact our support team.

Sign up now, get 1 month free.

After your trial ends, pay just $4.99/month for the whole family. Includes up to five kids.